These general conditions of sale apply as of right to all sales of products concluded between:


 The company W. Brothers, Limited liability company, with a capital of 1000 €, registered in the Bobigny Trade and Companies Register under number 809 792 427 whose head office is located at 70 avenue Victor Hugo, 93300 Aubervilliers Hereinafter referred to as “The Seller”.
And – Non-commercial  persons having the capacity to contract wishing to purchase one or more items, marketed on the website accessible from the URL address
Here in after referred to as “The Client”, In accordance with the provisions of article L 113-3 of the Consumer Code, these general conditions of sale are brought to the attention of the Customer when placing the order, they appear on the website of the company W. Brothers SARL.
The company W. Brothers SARL can modify at any time its general conditions of sale, published on its website
The applicable general conditions of sale are those in force on the website, on the day of the order placed by the Customer.

Any order placed by the Customer implies his unconditional acceptance of these general conditions of sale.
The Customer is informed and accepts that the Seller can entrust the delivery operations to third parties of his choice.


The products sold by the company W. Brothers SARL are those appearing on the website on the day of consultation by the customer. Each product is the subject of a precise description, including the photograph, the price, the sizes, the available colors and the main characteristics. Product photographs may contain minimal differences between the product and the illustration, depending on the color resolution of the Customer’s computer screen. The W. Brothers SARL Company undertakes to deliver products that comply with legal and regulatory safety and health requirements.


The Customer places the order online, on the website accessible from the URL address
The Customer must create a customer account in the “my account” section. Any order placed by the Customer obliges the latter to pay in full when the order is placed.
Thus, any order will only be definitively taken into consideration after payment has been accepted.
Any order cannot be modified once it acquires the status “in preparation”. The W. Brothers SARL Company undertakes to honor orders within the limits of available stocks.
In the absence of availability of the item ordered by the Customer, he will be informed without delay and will have the option of canceling his order, and will be refunded within seven days.

In the event of unavailability exceeding seven days or in the event of definitive out of stock, the W. Brothers SARL Company will cancel the order and will refund the sum up of payment by the Customer.
The W. Brothers SARL Company has the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
The W. Brothers SARL Company may issue a credit to the customer in the event of unavailability of a product following a return for unavailability of size. The credit note is valid for one (1) year for any new order made on the website accessible from the URL
However, the Customer has the option of requesting reimbursement of the credit note, for the duration of its validity. may be entitled to request from the customer proof of identity and / or address to verify the identity of the holder of the bank card used for payment.

The prices indicated on the product sheets are expressed in Euros, and are understood to include all taxes, excluding shipping costs. The applicable value added tax is that in force in mainland France on the day of the order.
The W.Brothers SARL Company reserves the right to modify its prices as it sees fit.
The products ordered are invoiced at the rates in effect when the order is recorded, subject to product availability.
The total price indicated in the order confirmation includes the price of the products, handling costs and shipping costs.
For certain items, additional shipping costs will be added to the flat-rate shipping costs, the amount of which will be duly specified in the sales offer.
The price for DOM-TOM, Switzerland, and other countries outside the EU are indicated excluding VAT. Orders placed on the website, intended for outside mainland France, may be subject to possible taxes and customs duties. 
The Customer is required to inform himself of any customs duties and possible costs applicable to his situation in the event of an order.
These customs duties and any costs are the sole responsibility of the Customer.

Upon acceptance of the order by the Seller, the Customer undertakes to pay the Seller full payment.

Otherwise, the order will not be processed. The payment of the order is made either, • Either by credit card, • Or by “Paypal”. • Or by Bank Transfer ”:
The terms of payment by bank transfer are indicated on the order summary page, once the payment method has been selected and validated.
The customer must indicate an order reference when making his transfer Transactions made on the website are protected by the universal SSL (Secure Socket Layer) encryption system.

The Customer’s bank details are only known to the “Stripe” banking establishment and do not pass through the web server of the website

Information about your order is subject to automated data processing by Stripe, Inc.

This automated data processing aims to fight against credit card fraud. The Company Stripe, Inc. and the Company W. Brothers SARL are the recipients of the data relating to the order.

The non-transmission of data prevents the analysis of the transaction. The occurrence of an unpaid following a fraudulent use of bank card, an irregular declaration entail the registration of the coordinates in connection with the order, on a payment incident file of the Company Stripe, Inc.

By virtue of the law n ° 78-17 Informatique et Libertés of January 6, 1978, the Customer has a right of access, rectification and opposition, at any time on all his personal data by formulating a written request to the Stripe Company, Inc. –10 Boulevard Haussmann, 75009 PARIS.


The products ordered are sent to the delivery address indicated by the Customer when ordering, provided that it is included in the authorized delivery areas specified in the sales offer.

In the event of error or omission by the Customer in the communication of the delivery address, the W. Brothers Company cannot be held responsible for the impossibility of delivering the products ordered.

The W. Brothers SARL Company undertakes to deliver the products within a maximum period of seven (7) days from receipt of payment.

In the event that the delivery period is exceeded, not justified by a case of force majeure, the Customer will have the right to request the resolution of the sales contract, and to obtain the reimbursement of the sums paid within a period of fourteen (14) days.

The assumptions of return of parcel by the carrier are the sole responsibility of the Customer. The W. Brothers SARL Company will contact the customer by email, so that the latter can communicate his full address, as well as a check for the shipping costs of his order in the amount of: 

Six Euros (6.00 Euros) for shipment of the product by So Colissimo Domicile (home delivery),

Five Euros (5.00 Euros) for a So Colissimo Relais shipment (delivery to local shops).

Without a response from the Customer within one (1) month from the sending of the email, the W. Brothers SARL Company will re-sell the products ordered.

The Customer will receive a credit for an amount corresponding to the amount of the order, excluding shipping costs, or may request the reimbursement of his credit.


The Customer has the option of withdrawing from this contract without reason within fourteen (14) clear days from the date on which he takes physical possession of the property.

The Customer must notify his wish to renounce the sale by email within fourteen clear days, to the following address:

The customer can use the following withdrawal form or any other unambiguous statement: “(Please complete and return this form only if you wish to withdraw from the sale). For the attention of the company W. Brothers SARL, 70 avenue Victor Hugo 93300 Aubervilliers, France, I, the undersigned (name, first name, address) hereby notify you of my withdrawal from the contract for the sale of the property (specify the designation), ordered on (specify the date) and received on (specify the date) Signature and date “. The customer will immediately receive an informing of receipt of the withdrawal.
In order for this withdrawal period to be respected, the Customer must send his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period. In the event of withdrawal, the costs resulting from the delivery of the returned products will remain the responsibility of the Customer. On receipt of the returned products, the refund is made using the means of payment that the Customer used for the initial transaction, unless the Customer and the seller expressly agree on a different means; in any event, this reimbursement will not incur costs for the Customer. The products must be returned, without undue delay, and, in any event, no later than fourteen (14) days after the communication of the withdrawal decision. This deadline is deemed to have been met if you return the products before the expiration of the fourteen (14) day period. In any case, the products must be returned in new condition, in their original packaging and accompanied by the invoice. The products must be returned to the following address: Aarhon Paris, lot 136 – 70 Avenue Victor Hugo 93300 Aubervilliers The consumer’s responsibility is engaged in the event of depreciation of the goods resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of these goods, namely when the articles are returned incomplete, damaged, damaged, used or soiled. . You have 14 days to return your product to us if it does not suit you. Special conditions applicable to the sale of underwear and cleaning products (boxers, boxers, underwear, socks, bras, swimsuits, spray and maintenance kits): For reasons of hygiene, except manufacturing defect, the right of withdrawal cannot be exercised by the Customer in this type of sales contract. Special conditions for gift bags / gift packaging Unless there is a manufacturing defect, products identified as “gift wrapping” or “gift bag” cannot be refunded or exchanged.


The Seller undertakes to deliver goods in accordance with the order made by the Customer. In the event of non-conformity, the Seller is liable for any lack of conformity of the goods covered by the contract, under the conditions provided for in article L 211-4 et seq. Of the Consumer Code, as well as hidden defects in the item sold, under the conditions provided for in articles 1641 et seq. of the Civil Code. “Article L.211-5 of the Consumer Code: To comply with the contract, the good must: 1 ° Be suitable for the use usually expected of a similar good and, where applicable: – correspond to the description given by the seller and have the qualities that the latter presented to the buyer in the form of a sample or model; – present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; 2 ° Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. ” When a request under this legal guarantee of conformity is made by the Customer, the request is sent by e-mail to the following contact address: (write in the subject line “legal guarantee of conformity “) or by post to the following address: Company W. Brothers SARL 70 Avenue Victor Hugo – Lot 136 FRANCE The customer is informed that when he acts as a legal guarantee of conformity, he benefits from: – a choice between repairing or replacing the property. However, the Seller may not proceed according to the buyer’s choice if this choice entails a manifestly disproportionate cost compared to the other modality, taking into account the value of the goods or the importance of the defect. The seller is then required to proceed, unless this is impossible, according to the method not chosen by the buyer. The legal guarantee applies independently of any commercial guarantee granted. If the customer decides to bring into play the guarantee against hidden defects of the thing sold, within the meaning of article 1641 of the Civil Code, and only in this case, he can choose either, the resolution of the sale, or the reduction of the price in accordance with article 1644 of the Civil Code.


The Customer is informed that, for the products presented for sale on the website, delivery times and prices are only guaranteed within the limits of available stocks.


The products are sold under retention of title. The Seller retains ownership of the products until full payment of the price by the Customer.


Neither party can be held responsible if it is prevented or delayed in the performance of its obligations due to force majeure, resulting from an unforeseeable event, irresistible and external to their wishes. In particular, in the event of fire, climatic events, natural disasters or any other accident having caused the total or partial destruction of the company, a general strike, the lack of motive power or of raw materials resulting from a cause general. In the event of force majeure, delivery will be postponed to a later date after cessation of the force majeure event, without the Customer and the Seller being able to claim any compensation, for any damage whatsoever. If the force majeure event exceeds a period of four (4) weeks, each of the parties will have the option of terminating the contract by registered letter with acknowledgment of receipt, free of charge. In this case, the Seller will return the sums paid by the Customer when placing the order, to the exclusion of any other compensation due by the Seller to the Customer.


To exercise his right of withdrawal, the Customer must send an email to the Company W. Brothers SARL, at the following address: To monitor the execution of his order, the Customer can connect to the “my account” section on the website


By virtue of the law n ° 78-17 Informatique et Libertés of January 6, 1978, the Customer has a right of access, rectification and opposition, at any time on all his personal data by formulating a request sent by mail to the Company W. Brothers SARL, Lot 136 – 70 Avenue Victor Hugo 93300 Aubervilliers Depending on the choices made by the Customer when creating or consulting his Customer account, the Customer may receive offers from the W. Brothers SARL Company, its service providers and its partners. The Customer may at any time make a request to modify the choices made, either by accessing the “my account” section on the website, or by making a request by email to the address ARTICLE 15 – INTELLECTUAL PROPERTY

All texts, comments, images and photographs of products reproduced on the website, are the exclusive property of the Company W. Brothers SARL, and are the property of subject to copyright protection. Any reproduction, even automated, of the product presentation pages or any other pages of the site, for commercial purposes, is prohibited. Only the automatic indexing of the pages of the site resulting from natural referencing in internet search engines is authorized. The W. Brothers SARL Company reserves the right to initiate all legal proceedings to guarantee its rights against all persons acting in violation of these provisions.


These general conditions of sale are governed by French law. Any dispute between the Seller and the Customer resulting from the formation, interpretation or execution of the sales contract will, in the absence of an amicable solution, come under the jurisdiction of the courts with territorial jurisdiction.